Privacy policy

Effective Date: May 2025

At Pure Desi, we are committed to safeguarding your privacy. We collect only the necessary information to process your orders and enhance your shopping experience. This includes your name, contact details, and shipping address. We do not share your personal data with third parties, except as required to fulfill your orders or comply with legal obligations.

Our website employs secure protocols to protect your information. By using our site, you consent to our privacy practices. For any concerns or inquiries, please contact us at info@puredesi.com.pk.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.puredesi.com.pk.

1. INFORMATION WE COLLECT

1.1 Personal Information:

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name
  • Email address
  • Shipping/billing address
  • Phone number
  • Payment details (processed securely through third-party payment processors)

1.2 Non-Personal Information:

We may collect non-identifiable information such as:

  • Browser type
  • IP address
  • Operating system
  • Pages visited and time spent on the site
  • Referral URLs

1.3 Cookies:

We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can choose to disable cookies through your browser settings.

2. HOW WE USE YOUR INFORMATION

Your information may be used to:

  • Fulfill and manage orders
  • Process payments
  • Respond to inquiries and provide support.
  • Send order updates, promotions, and newsletters (you may opt out)
  • Improve our website and services.

3. SHARING OF INFORMATION

We do not sell or rent your personal data. Your information may be shared with:

  • Third-party service providers (e.g., courier partners, payment gateways)
  • Legal authorities, if required by law
  • Internal team members for order processing and support

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

5. YOUR RIGHTS

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent to marketing emails.
  • Request data portability

6. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated effective date.

8. CONTACT US

For any concerns or inquiries, please contact us at info@puredesi.com.pk